Contact

For inquiries regarding existing orders, shipping status, or returns, please contact us at orders@qizzdiamonds.com.

For custom-made inquiries, bespoke design consultations, or sourcing specific gemstone layouts, please reach out to our dedicated team at concierge@qizzdiamonds.com.

Our concierge and support teams will get back to you within 24 to 48 hours with a detailed response.

To learn more about our quality benchmarks, design philosophy, and stone consistency, please visit our Qizz Standards page.

To initiate a return within our 14-day window, please review our guidelines HERE. For items that arrived damaged or broken, please ensure you report the issue with an attached photo within 48 hours of delivery to orders@qizzdiamonds.com.

BUSINESS HOURS
Monday–Friday: 9:00 AM–5:00 PM MST

QIZZ LLC
Corporate Mailing Address
4340 E Indian School Rd STE 21-150
Phoenix, AZ 85018

Please note: This is a corporate mailing office only. Packages sent to this address without a pre-authorized insured shipping label will be automatically refused and returned to sender.